Our Reviews

At Arabesque, Maidstone we're passionate about being the best – with customer satisfaction our number one aim. That's why we work tirelessly to deliver beautiful fresh flowers every time.


Mr Oluwafemi Olobashola
6th August, 2025
Excellent service on every order!!

Mrs Mandy Humphrey
23rd July, 2025
I was so impressed with Arabesque. I ordered Mamma Mia and they rang to discuss that some of the flowers were unavailable and suggested replacements which were better. I mentioned that the recipients favourite colour was orange so they put orange flowers, ribbon and paper with the flowers such a nice touch. I was so impressed with the service I received and will definitely use them again.

Mr Stephen Miller
12th July, 2025
Well pleased. My mum loved them! A perfect surprise! Great communication and great delivery bearing in mind I ordered them late the night before.

Sian Beal
11th July, 2025
Brilliant service I ordered online and florist called as they didn’t have the exact flowers but offered an alternative and I was very happy!

Mr Jordan Page
26th June, 2025
They was absolutely brilliant, contacted me instantly about not looking the same but luckily they got a delivery before so wasn't a issue and once I collected the flowers looked amazing and she loved them so thank you so much!

Mr Terry Fowler
20th June, 2025
Flowers arrived on time and perfect

Charles
30th May, 2025

Brenda Chell
26th May, 2025
We ordered an arrangement for a friend's 80th birthday just before we went on holiday. She was so pleased with the beautiful flowers, she sent a picture so we could enjoy them too.

Mr Anthony Harry
26th May, 2025
Superb service even called before delivery to check through the details to ensure I was happy with the selection of flowers, will definitely use again

Eva
20th May, 2025
The bouquet was delivered on the day that I had asked for. The recipient was extremely delighted with the beautiful presentation, arrangement and quality of the flowers. One week later, they are still in perfect bloom! Well done to the florist and thank you also for sending me a photo of your finished arrangement. It looked lovely and I'm delighted my friend appeciated it too.

Mr Keith Gibbs
11th May, 2025
Great service she loved the arrangement

Miss Suzanne McDicken
10th May, 2025
Fantastic service from Arabesque. Delivered same day and the recipient was absolutely delighted with them.

Mrs Sheila Lukacevic
27th April, 2025
Flowers were delivered as per request on time and beautifully fresh, my sister was very impressed with the gorgeous variety of colour.

vivienne MILLBANK
26th April, 2025
Lovely flowers , my daughter was very happy

Mr John Gerrity
23rd April, 2025
Beautifully fresh flowers delivered exactly as requested. Good communication over the Easter weekend when supplies were a little difficult. Great local company, wouldn't hesitate to recommend. Thank you Arabesque!

Andrew
15th April, 2025
Very goodPerfect thanks, Mum was over the moon with her bouquet.

Mr James Ireland
25th February, 2025

Stephen
24th February, 2025
product fantastic delivered as agreed very good to work with.

Mr Sean Haylock
21st February, 2025
Thank you for your seamless and excellent service offering. I never knew surprising someone special from across the seas could be so easy. Your service was absolutely amazing, and it helped me gift someone very special with an amazing gift. Thank you!

Mr steffan elliott
14th February, 2025
Ordering was very easy, Good choices of flowers Good choice of extra gifts Good prices Delivered all on time and date stated with no damage And the other half was happy with them so all in all a win. Would use the service again and good to use in conjunction with a local business

Mr JORDAN Storer
14th February, 2025
Auto corrected my own address, called them and wasn't too much hassle to change. Was accommodating, to say the least. Flowers arrived for all of my daughters for Valentines day as I do every year - multiple addresses to deliver and nothing was toop much for them. Flowers were fresh and absolutely stunning. Thank you so very much!

Mr Grant Macklin
14th February, 2025
Brilliant, fast delivery and great communication

Mr Rob Foley
12th February, 2025
Delivered on time. Nice and polite staff

Mr geoff wilkinson
6th February, 2025
Very happy with service and comms

Mrs Michelle Matthews
6th February, 2025
I took the chance of ordering flowers to be delivered the same day.. Actioned the order online and within minutes someone contacted me. It was to advise they were exceptionally busy, the flowers/colours in the arrangement I had chosen may not be the same due to demand however, they will prepare an arrangement just as pretty if I wish the order to still go ahead. I appreciated their prompt return call and that gave me trust and faith in them to proceed... I requested to still go ahead and was not disappointed with the results! Very pretty arrangement received and the bouquet was beautiful and filled the room. Suffice to say we are 100% satisfied and will definitely re-order with them. thank you very much

Rhoda
30th January, 2025
Very goodAlways happy with the flowers from Arabesque, easy to deal with also

Eva
26th December, 2024
I appreciated being contacted by Direct2florist to let me know that the basket was not available for the floral arrangement, but an alternative container would be used to create a table centrepiece. My friend was delighted with her flowers and they looked gorgeous on the photo she took to show me.

Mrs Carmel Ryan
23rd December, 2024
I requested that the flowers be delivered tomorrow December 24th not today..

Rhoda
16th December, 2024
ExcellentBrilliant florist to deal with, on time, great flowers????????????

Mrs anna wood
9th December, 2024
Excellent and friendly service. Beautiful bouquet.

Mrs Lynn Clarke
5th November, 2024
Wonderful service from Arabesque. The flowers are beautiful and the recipient was delighted with them and the chocolates. Very good service!

Michaela James
4th November, 2024
Great service. Booked and had flowers delivered on same day service.

Rhoda
21st October, 2024
Very very goodAlways deliver!!!!

Jane Moorman
20th October, 2024
I liked being given options of florists it allowed me to check them independently. The one I chose did a perfect job. Delivered promptly. My only criticism is that it would have been nice to have notification that the flowers had been delivered.

Ian
8th October, 2024
GreatBeautiful flowers and great service - actual human interaction with nice people who know their flowers and actually want to delight their customers - all things that are very rare these days so if you value these things over easy but impersonal online poor products, only use Arabesque for your flowers orders. Keep it human.

Mrs Maria Ayre
20th September, 2024
Very easy to use the website and to place order. As well as brilliant same day service.

Mrs Glynis Eastmond-Randall
18th September, 2024
My friend sent me a picture of the flowers she received, and they were delightful!! Well-done Rachel???????????? Glynis

Anna Brockway
4th September, 2024
They were for a friend whose sister passed away. I ordered them for next day delivery. They arrived late afternoon. Friend sent a picture and they look beautiful. Would recommend arabesque/direct2florist.

Mrs Hazel Shrubsole
14th July, 2024
I have used Arabesque before as it was local to where I used to live in Maidstone. I have always been pleased with service they provide. My friend was very pleased with her basket of flowers I ordered for her 80th Birthday, she said it was beautiful. I ordered them online which was very easy to do, as I'm in Wiltshire now and my friend is in Kent. There was one thing that I would have liked to have been able to do and that was to specify a time for delivery. Where it had 'time' on the form it already said any and I couldn't change it. My friends house is very close to the street and so as she was out they were left on her doorstep. She didn't arrive home until the evening. The flowers were still there thankfully, but I did worry that they wouldn't be.

Lesley S
20th June, 2024
Quick and easy ordering. Chose a florist close to where I needed the flowers to be delivered in uk as order coming from Australia . Price was really good as well and convenient to pay in my currency . Will use again .

Berenice Andrews
17th June, 2024
Company very helpful and one you can rely upon for excellent service.I would definitely use them again so thank you very much

Mrs Lesley Siciliano
12th June, 2024
Ordered The Candy Floss arrangement for my cousin's birthday. I'm in Australia and she is in UK. I found the cost was very good compared to Interflora prices and very easy to order. Arabesque made a beautiful arrangement, and my cousin was very happy. Thank you and next time i need to send flowers in the UK I will use this site and this florist.

Elizabeth Baker
22nd May, 2024
Great contact from the florist to offer an alternative to my initial order! So pleased, the flowers look wonderfully vibrant and were a much better choice than my original. Very prompt delivery and very fresh flowers. I'm one happy customer!

Mrs Bronagh Wells
17th May, 2024
Excellent service. Thankyou

Catherine
16th March, 2024
Amazing service absolutely beautiful flowers fast delivery nice friendly service will definitely use again.Beautiful quality flowers , they last 16 days which is amazing, great service highly recommend

Mr Stephen Miller
10th March, 2024
My wife was very pleased with flowers and Thank-you for an amazing service always.

Mrs Elizabeth Williams
10th March, 2024
Did same day delivery on Mothering Sunday plus phones me to explain the colour scheme I???d requested wasn???t available and asked what i would like instead. Wonderful service

Mrs Emma Hanson
27th February, 2024
Absolutely fabulous service. Ordered for a friend who was not having a good day. Ordered at 10.45am and the flowers were delivered before 2pm the same day. She was very happy with them and the quality of the flowers too. Although she cried it made her happy too. 5 stars all the way. Thank you.

Mr Duarte Sousa
14th February, 2024
Excelente as allways

Mrs Jeanette Sayer
2nd February, 2024
Very nice bouquet but I thought they would be bigger for the price

Mrs Louise Pettinger
14th January, 2024
They looked beautiful and fresh, thank you so much for the basket of flowers.

Wendy
13th January, 2024
Very easy to use the online service.Very happy with the flowers.

William
8th January, 2024
Beautiful flowers and done in timely mannerGood job!<br />Always a pleasure!

Mrs J Aspin
26th November, 2023
Easy order delivered promptly, range of prices. Can’t comment on flowers but recipient was pleased

Mr Aniekan Udonwa
16th October, 2023
Great service

Miss Michelle Whitehead
14th October, 2023
Brilliant service and wonderful flowers thank you very much maid her special day and would highly recommend x

Mrs Samantha Logavatu
7th October, 2023
Aw, Arabesque has been so thoughtful checking in with me, double checking the flowers and message was correct. Really sensitive to my needs for my special friends funeral ????

Miss Barbara Warrener
25th August, 2023
Absolutely stunning flowers, thank you x

Ms Fay Holdom
7th August, 2023
didn't have the bright colours indicated by the picture but had the decency to call and discuss alternatives with me. Recipient said the flowers were "stunning"

Nana Kofi
30th May, 2023
Went beyond to provide an experience to remember.

Helena
25th May, 2023
The flowers arrived on the day and were amazing. Unfortunately, the message got wet and illegible to read because the water overflowed on to the message. The message was for my best friend of 50 years. I spent considerable time choosing the words to express the importance of our friendship. I was extremely disappointed and wished a different marker or pen was used to ensure this did not happen, considering water is involved. The flowers were impressive. Thanks

Mr Sam Appiah-Ashia Jnr
23rd May, 2023
Great delivery right on time and courtesy to call to review order.

Weeeeeeewoo
28th March, 2023
Fantastic! I needed a balloon and flowers on the same day, direct2florist.co.uk did just that and even adjusted to my specific needs. Great delivery too.

Ben
28th March, 2023
Fast efficient and beautiful flowers

Mr Kenneth Lee
26th March, 2023
There was a problem with delivery date. Booked and confirmed for 24 March but when I queried non delivery was told booked for 25 March. Then delivered lovely bouquet on 25 March.

Mrs Melanie Brooker-Birch
21st March, 2023

Nana Kofi
20th February, 2023
Always on point, never disappoint and delivers as always.

Mr Duarte Sousa
14th February, 2023
Good service

Mr Connor Goodrum
14th February, 2023
Fantastic service! Worked really fast and got everything correct

Mr John Asseter
24th December, 2022
My regular florist for birthdays and occasions. Always beautiful display and delivery on date or time requested. Delivery by florists so everything arrives in mint condition.

Andrew Smith
17th December, 2022
Beautiful flowers and perfect selection for time of year

Mr Liam Halpin
1st December, 2022
Exceptional service and the flowers delivered to my wife were stunning, she loved them.

John
28th September, 2022
Rapid and efficient service. Top quality flowers. I'll certainly use them again.Top quality service. Top quality flowers

Mr John Asseter
23rd September, 2022
Yet again amazing service. Beautiful flowers delivered early as requested.

Guest
31st August, 2022
Flowers that were delivered to the birthday girl were described as the most "well designed bouquet had ever received"! I was very happy using this florist.

Judith Hurford
10th August, 2022
Not having seen the flowers, it is difficult to be sure, however, my friends were very pleased with them and said they were beautiful and how unusual some of the flowers were. Thank you from me for helping me to give them such a lovely surprise.

DEBORAH
30th June, 2022
It was very difficult to navigate the ordering pages. I felt like I was answering the same question, worded in a different way, on each page eg;Recipient, Who are the flowers for etc. I was a bit disappointed with the floral arrangement too, there seemed to be quite a lot of foliage but not many flowers.

Mrs Margaret Thomas
7th June, 2022
Not seen flowers but they were delivered as requested in the middle of the Jubilee weekend, we???ll done! The Recipient was pleased with them they looked and smelt lovely.

Tanya Watson
8th April, 2022
Excellent service, beautiful flowers delivered on time

Mr Stephen Miller
25th March, 2022
Fantastic service and flowers were beautiful. My mum was really happy and cheered up instantly after feeling unwell. Would definitely use again

Lewis
17th March, 2022
Good service , good flowers and on time

Andrew
11th March, 2022
Good delivery.

duarte sousa
21st February, 2022
Great service from the florist you provided me,very helpfull when i asked to change delivery day,thank you

Mrs Margaret Russell
20th February, 2022
Gorgeous flowers presented beautifully, recipient loved them

Mr Duarte Sousa
14th February, 2022
Excellent service,very helpfull when i asked to change delivery day and delivery was made at a great time,thank you

Mr Saad Hafeez
5th February, 2022
Excellent selection of flowers, elegantly presented- also we were pleased with the speed of service - an order placed overseas was delivered to our friends house in the UK within 3hs

Mrs Denise Johnson
24th January, 2022
Easy to use website, when you choose the price for your selection and add to basket suddenly a service charge is added. I was a bit taken back when this happened and felt it was too much hassle to then go back and choose the standard rather then the deluxe.

Mrs Lydia Gough
5th January, 2022
My sister loved her flowers. Driver went out of his way to find the address. Thank you. They were beautiful. Will use them again.

Mel
28th December, 2021
Very quick and reliable service

Christina Knott
21st December, 2021
My sister said the flowers were beautiful - impressed by the arrangement as it was quite different from what she has previously seen - loved it was in a container with oasis. Thank you.

Mrs Michelle Lowe
21st December, 2021
Beautiful flowers, happy mum!

Mrs Katie Green
9th December, 2021
Very pleased with the service, I wanted to have flowers delivered to my mum at short notice and arabesque did this brilliantly. The flowers look beautiful and my mum was thrilled. Thank you!

M Allen
7th December, 2021
Excellent service snd same day delivery.

Mr Amardeep Claire
5th November, 2021

Miss Laura Welch
22nd September, 2021
Very quick delivery. Very friendly place. Beautiful quality flowers. Excellent communication too.

Tessa Holland
2nd September, 2021
Excellent service. Ordered the evening before. - 9.30pm - as surprise for our daughter. Delivered the following afternoon to her door - flowers exactly as expected - beautiful bouquet.

Mrs Daphne B.G.F.J.
31st August, 2021
Right on time......affordable and beautiful fresh flowers as seen on the picture. Highly recommended.

Mrs Daphne Justininano
23rd August, 2021
Thank you for doing your excellent job! The flowers and the arrangements were beautiful and delivered on time. This is my 1st time to order online, high recomemded. Will use this service in the future.

Mr Alan Blood
4th August, 2021
The order arrived in good time and was a beautiful bunch of flowers, well presented. I will not hesitate to order in the same way next time.

David Thomas
20th July, 2021
I used Direct2florist to connect me ot a florist close to my Aunt who's birthday I had forgotten. The local florist "Arabesque" were great.They ensdured the floweres were delivered safely and on time and my Aunt was over the mooon with the display of beautiful fresh roses.I have had problems before with florists but this service worked a treat.

Mr and Mrs Trevor & Julie Chandler
20th July, 2021
Delivered as requested. Lovely basket of flowers.

Jo Wyton
18th June, 2021
Quick, professional and a beautiful bouquet.

JS Cole
13th June, 2021
Ordering was easy, (apart from choosing from the lovely selection of flowers) my request that the timing of the delivery was precise was answered promptly. Very pleased with the service.

Mr Richard Fletcher
11th June, 2021
Excellent service and delivery, lovely flowers, thank you

Mrs Eva Morales
27th May, 2021
Very happy with the service.

Prunella Spender
22nd May, 2021
Always delighted with the professional bespoke service. Recipient thrilled with the ???amazing??? flowers. Thank you so much. Totally recommend.

Mr and Mrs T & J Chandler
22nd May, 2021
Delivered on time. Good service

Mr and Mrs T & J Chandler
22nd May, 2021
Delivered on time , nice selection of flowers. Good service

Mr Robert Zammit
1st May, 2021
Great service, will surely use them again.

Mrs Tina Beavis-White
27th April, 2021
Arabesque stood in at the last minute where another florist were unable to deliver. The recipient wasn't in but the driver telephoned the recipient and also myself to advise of where the flowers were and what needed to happen to them. If I needed to send flowers again I would look at Arabesque first.

Mrs Karen Smith
8th April, 2021
Thank you for the lovely sympathy flowers, they were greatly appreciated and very pretty.

Mrs JENNY SNOWBALL
31st March, 2021
The flowers delivered to my auntie were beautiful and really cheered her up, the service is great and the flowers were delivered on time. Great value too!

Mrs PATRICIA M O'HARE
31st March, 2021
I ordered online from Turkey to Kent UK. My friend was thrilled with her birthday surprise. The flowers were beautiful, the deliverey lady was lovely and even wished my friend a Happy Birthday. Great job everyone & THANK YOU

Mrs Jackie Phipps
20th March, 2021
The basket of flowers I ordered for my friend arrive on time and she said they where beautiful,so I will certainly use this company again .found choosing and ordering very easy ,thank you

Mr Andrew Tait
16th March, 2021
Excellent service. Mum was very happy with the flowers. A minor quibble, The carton read "Happy Mother's Day" instead of "happy Birthday." This did not detract at all.

Ms Jenny Cunliffe
14th March, 2021
Beautiful bouquets, delivered as requested.

Mr peter clack
10th March, 2021
Great service

Ms Wendie Gaballa
9th March, 2021
Thank you excellent service

Mrs Christina Hannagan
28th February, 2021
Really happy with the web site and being notified of the delivery and what a fast service! Thank you for your efficiency Christina Hannagan

Martina Brophy
27th February, 2021
Delivery on time for funeral service

Billy Ryder
20th February, 2021
Very nice bunch of flowers, good delivery, one happy wife

John Asseter
17th February, 2021
Lovely flowers delivered as requested. Will use again.

Patrick OLeary
15th February, 2021
Great service fantastic arrangement well pleased

Mrs Tracey Gasson
15th February, 2021
Absolutely fantastic brilliant service florist was amazing and the flowers are beautiful . Ordered Sunday delived by 5pm Monday one very happy mother inlaw thank u arabesque I will defo be using u again and recommending u to others

Mrs Janis Gladwin
9th February, 2021
Friend delighted....flowers looked lovely & fresh.

Mrs Elizabeth Renouf
5th February, 2021
Excellent service, I ordered online as we live in America but my family rang in their orders, staff were so kind to my mum when she got upset, we were all ordering funeral flowers, The website is so easy to use and so many beautiful choices. We would absolutely use this florist again. Very, very impressed with them.

Mrs Janet Pearse
1st February, 2021
Speedy efficient service I was very pleased to get same day service as promised. Thank you.

Mrs Andrei Ciolpan
28th January, 2021
Excellent în time

Ms anita coomber
20th January, 2021
I've used this florist a few times now and each time the service has been Great and the flowers fresh and well presented. I would highly recommend them

Mrs Beverley McFarlane
12th January, 2021
Excellent service beautiful flowers Thank You

Ms Susan Whitewood
12th January, 2021
Left the ordering until the last minute. The staff were not sure it could be delivered. However, they made enquiries and it was delivered. I was updated regularly. Good quick service, thank you ????

Mr james ingram
29th December, 2020
An amazing service, where despite it being Christmas eve, and I was not expecting delivery until after Christmas, as clearly written on the website, they delivered within 3 hours of the order and made our Christmas, Thank you.

Mrs Mary Dennis
25th December, 2020
I cannot praise the shop enough that delivered these flowers on Christmas Eve, the same day I ordered them. I asked if they could deliver on Christmas Eve I would be very grateful & it would mean so much to the friend who they were for. My friend???s husband had suffered a severe stroke, and was unable to speak or walk, so this would be the first year she wouldn???t receive flowers from him at Christmas.. With the strain of him being in a care home and all that meant with the Covid19 restrictions when these flowers turned up she was so thrilled she took them in to show him..

Mr Benjamin Plant
10th December, 2020
Very good service and very nice flowers

Mrs Penelope Colbran
13th November, 2020
very pleased especially as with current restrictions your work must be more difficult

Mr Neil Shuttleworth
2nd November, 2020
Easy to use and great quality flowers

Mr Neil Shuttleworth
26th October, 2020
Quick and easy

Mr Andrew Newlove
11th October, 2020
Excellent feedback from recipient of flowers. Prompt delivery. Thanks.

Morris
5th October, 2020
Great easy to use website and lovely flowers delivered on time. However flowers did not look at all like picture on site but still very lovely and much appreciated by recipients .

Mr Shaun Moore
13th September, 2020
Thanks so much for the beautiful bouquet you delivered to my wife.!! Very pleased all round... Shaun xx

Miss anita coomber
12th September, 2020
I've used this florist twice now and can't rate them enough, the flowers were beautiful and the service was great

Ms Anita Coomber
14th August, 2020
I ordered flowers for my mum, first time from here and would definitely use them again. The online ordering was easy, value for money too and the flowers arrived looking fresh and well presented.

Mr Michael Kennaird
28th July, 2020
Very good value for money and professionally prepared, nice safe delivery.

Rick Linville
25th July, 2020
Exceptional quality, timely and reasonable cost.

Mrs JEAN Reeves-Yates
24th July, 2020
Fab, thank you:0)

Kevin Foulsham
15th July, 2020
Easy, reliable quality service. Have used them before and will definately use them again

Mrs June Faulkner
6th July, 2020
Beautiful flowers with an appropriately sensitive delivery, thank you

Mr Jason Mulligan
1st July, 2020
Beautiful selection of flowers for an Anniversary. Thank you for the personal touches with the greeting card too :) Great presentation and a great delivery service. Would definitely recommend.

Mrs Elaine Winch- Furness
25th June, 2020
Easy to order and to pay. I was surprised how quickly they were delivered and the recipient was very pleased with the flowers.

Mrs Janis Gladwin
7th June, 2020
Friend was delighted...flowers looked fresh & well presented. Thank you.

Julie Chandler
31st May, 2020
Always very good service. The best way to send flowers

Mr David Holdstock
28th May, 2020
Amazing flowers, very pleased and impressed at how quickly they came, thank you very much!

Mr Tony Gray
22nd May, 2020
First class service. Beautiful flowers, superbly presented and timely delivery. They exceeded my expectations and would have no hesitation in recommending.

Mr Michael Saunders
17th May, 2020
Excellent service. Even with all the current problems associated with the coronavirus the delivery was made exactly as requested. Being a local company they will be used again in the very near future as we need to get some flowers to friends in Southend. Many thanks

Miss Liane Hernandez
11th May, 2020
Thank you for the delivery of flowers which arrived safely and on time.

Mrs Tanith Mcmahon
5th May, 2020
Thank you so much, they were gorgeous and delivered on time which in the circumstances was amazing.

Mr Joseph Stapor
22nd March, 2020
Superb service, excellent flowers.

Mrs Julie Laidlaw
21st March, 2020

Miss Louise Wraight
8th March, 2020
Beautiful flowers very prompt very happy will definitely use them again

patricia Lumsden
3rd March, 2020
my daughter in law was so very pleased with the flowers, thought they were so lovely. Thank you

Mrs PATRICIA LUMSDEN
25th February, 2020
Excellent service Thank You Was my first order and certainly will not be my last if this is the service offered

Apinya Subhadhira
24th February, 2020
excellent thank you

Mrs Teresa McPhersons
19th February, 2020
Arabesque stepped in after I'd been let down by another florist. I ordered before 2pm and they delivered that same afternoon!!! The arrangement they put together was beautiful. I'd definitely use them again and would highly recommend them.

Mrs Linda Davy
14th February, 2020
first class flowers and service. Thank you so much

Patrick Sullivan
7th January, 2020
Booked with Direct2Florist as I needed a same day delivery. It didn’t happen and my order wasn’t delivered until after 6:00pm next day....and that was after I chased it up. The flowers were as requested but late delivery ruined my experience.

Mrs Susan Cole
24th December, 2019
All good

ELIZABETH K
12th December, 2019
Prompt professional service - always finds the best florist locally

Ms Elizabeth Kantor
8th December, 2019
Very impressive service, beautiful flowers, and fantastic customer service

Ms alison williams
5th December, 2019

Joanne
12th September, 2019
Excellent service and beautiful flowers.Excellent and helpful customer service

Mrs Lisa Galvin
12th August, 2019
Always fabulous service with beautiful flowers. Thankyou Arabesque

Miss Louise Hopkins
9th August, 2019
Really good lovely flowers

Mr Charles Carter
28th June, 2019
Ordered flowers in the morning and a beautiful bouquet was there by tea time excellent service

Nana
29th May, 2019
Great service. right on time and beautiful flowers.Wonderful service. delivery on time and beautiful flowers

Beverely
22nd May, 2019
Fast and perfect flowers! Very pleased with the service, they are beautiful.Fast and easy. Flowers are absolutely beautiful. Very pleased with the service!

Scean
30th March, 2019
Absolutely beautiful she was over the moon. The speed of delivery fantastic, thank you for making her day.Easy and very straight forward.

Brendan
25th March, 2019
Easily ordered. Delivery address new build , so was not surprised when not able to find , but good communication to rectify. The reason I gave a 3 is the disappointment of the bouquet itself. Paid £37 in total but thought the bouquet had very inexpensive flowers and foliage. Never used this company before. The bouquet seemed really old fashioned in design, not like the one I ordered.As in the previous answer

Brenda
14th January, 2019
Flowers where delivered the next day friend was very happy with them sent photo to me and they look exactly as the did from the site.

Brendan
13th January, 2019
I had to modify the accompanying greeting card and the florist I spoke to was very friendly and accommodating.

Hilary
26th December, 2018
The flowers arrived in good order , My sister was pleased

Mr Michael Clow
26th December, 2018
Fast delivery, an amazing arrangement of flowers, my partner was thrilled

Dennis
16th October, 2018
I selected the highest price, but thought the display looked small, with very few flowers. I was a little disappointed, with my relative's photo of what I ordered.

Malek
4th October, 2018
Your services was good but what's the point I lost the woman I love !!!:(

Mr Lee Johnson
6th September, 2018

Sarah
4th September, 2018
Great quality flowers received by recipient however a day later than requested date of delivery

Mrs Sherilee McCormac
18th August, 2018
Thank you so much for assisting at short notice, and flowers were delivered on time and so beautiful. I live in South Africa, and my Mum lives in Kent, so was very happy to find a service to fulfill a birthday bouquet and chocolates would highly recomend

Jo
24th July, 2018
Haven't seen what was sent but going by the response the flowers were very much appreciated and arrived on time

Mrs Joanne Marriott
17th July, 2018

Julie-ann
13th July, 2018
Did exactly what they said they would do - reliable and efficient.

Mrs Vicki Brown
28th June, 2018
My wife was so happy when the flowers arrived...a lovely surprise and she loves them. A beautiful arrangement and the colours...fabulous... Keep up the good work...

Yvonne
21st June, 2018
My cousin loved the flowers. Said they were perfect and beautiful.

Terri
21st June, 2018
Beautiful flowers, delivered so quickly.

Alison
19th June, 2018
Excellent

Lauren
16th June, 2018
The flowers are beautiful.

Graham
5th June, 2018
Such a beautiful bouquet and my Wife loved them.

Lorna
1st June, 2018
Flowers were lovely and good value for money.

William
25th May, 2018
Excellent

Mrs Lisa Leman
14th May, 2018
I can not say enough good things about this florist . From the kind , friendly gentleman on the phone to the beautiful flowers . I am in Canada and put my trust in this florist and they came through . Above and beyond ! You guys made mine and my sisters day . Thank you !!!

Ann
13th April, 2018
The lady I spoke to on the phone was so helpful, the flowers were delivered the same day within 2 hours of me ordering them... the flowers were beautiful

Janet
11th April, 2018
Told flowers are beautiful.

Doreen
3rd March, 2018
In Canada, so haven't seen funeral product.

Janine
1st March, 2018
Flowers were delivered same day and in the snow and made my mum&rsquo;s birthday. Highly highly recommend. Thank you so much.

Mrs Denise Best
7th February, 2018
I would like to give 10 stars but I can't. The wreath was better than the photograph, absolutely stunning! Thank you to the florists at Arabesque Maidstone you did a wonderful job.

Mrs Margaret Rizzo
23rd December, 2017
Not seen flowers personally but the nursing home said they were lovely.

Michelle
17th September, 2017
Great choice of products. The gift was lovely and recipient was very happy. It's great that a local florist could be chosen - other sites don't seem to let you know where the gift is sent from

Catherine
11th September, 2017
Fast delivery of beautiful same day flowers

Louise
18th August, 2017
Flowers arrived on time &amp; friend was really pleased with them

Norman
14th August, 2017
Very Good

Joanne
12th August, 2017
Delivery was on time and my Mum was delighted with her orchid. Great service.

Mandy
5th June, 2017
The recipient was extremely pleased with their floral arrangement describing it as beautiful.

Miss jacqui amos
22nd April, 2017
Lovely flowers, first class service at very short notice. Would definitely recommend!

William
14th April, 2017
The flowers looked beautiful just like the photo on the web site.

Carl
30th March, 2017
Flower where lovely

Barbara
6th January, 2017
Ordered the flowers for my Mum to send as a thank you and the recipient was delighted with them, thankyou

Angela
5th January, 2017
I requested flowers of a particular colour and the florist complied. Most appreciative.

Gregory
22nd December, 2016
Beaautiful

Diane
5th September, 2016
My Aunt was very happy with the beautiful flowers she received for her birthday. She said there was a great variety, I look forward to using you again

William
28th July, 2016
We are first time users of the internet to send flowers to are family in the UK, we are very pleased with the service we recieved &amp; will certainly be using Direct2florist again. A Big Thank You

Michael
26th July, 2016
Flowers were just as pictured online.

Annabel Smith
24th June, 2016
I just wanted to thank you for your wonderful bouquet of flowers that you delivered to my Mother on Thursday 23rd June. She was thrilled and said that it was the loveliest selection of flowers she had ever received. It really made her day to receive them so thank you. Best wishes Annabel

Margaret
26th April, 2016
I haven't seen the flowers as I live in Wiltshire, Mum is in Maidstone. However I'm sure they were delivered as requested as Mums nursing home (Poplars) use them all the time and say they are always beautiful

Karen
12th December, 2015
Wonderful service. Great customer service from Toria. I had to change the date that the flowers were been delivered. Toria was so helpful in changing the date for me. My cousin sent me a photo of the flowers and the display was stunning. So happy this was the case as the flowers were for my cousins 50th birthday as has i live in Australia it was so lovely to be able to send her some beautiful flowers direct to her home in Kent.

Mary
26th October, 2015
I was able to order online, a huge help as I live in Canada and for some reason I was unable to connect by phone.

Trifon
7th October, 2015
Excellent service. Very good price

D
12th August, 2015
Simple to use and gives a choice of florist-perfect I never saw the flowers but recipient was over the moon and loved them

Mary
2nd August, 2015
no problems Lovely fresh basket of flowers. The delivery man could not get a reply first time of calling and returned later in the afternoon. Thank you

Sabrina
24th November, 2014
Simple and easy to use service that's very convenient when you're overseas.

Jean
4th July, 2014
I have always been more than satisfied with the service received from Direct2florist, whether the request has been for this country or Australia. Delivered on time, and a very good display of flowers. Very well done!

Mrs Elaine O'Neill
21st December, 2013
Excellent in every way, thank you again and again, every year.

Mr Neil Williams
16th November, 2013
Prompt delivery. Recipient very happy!! Thankyou, Neil

Miss kelly sutton
21st October, 2013
Thank you so much for the quick service and prompt delivery. Easy to order from New Zealand :))

James Barr
17th August, 2013
Great flowers once again. Thanks.

Mrs Debra McKain
17th December, 2012
Receiver was over the moon with the flowers. Speedy efficient service highly recommended

Ms Lynne Bussell
16th October, 2012
A fast, efficient service that delights....who could ask for more? Thank you.

Mr Paul Francis
16th August, 2012

Mr Graham Hayman
11th July, 2012
The phone numbers on the web site appear to be the wrong ones. The normal number goes to a Fax and the 08 number didn't go anywhere. The service we received without being able to contact the shop was excellent. Thank You

Rita Phillips Phillips
23rd May, 2012

Mr peter scobey
23rd March, 2012
Excellent service,thank-you

Mr Christian Vester
17th August, 2011

Mr Paul Alford
6th April, 2011
Very pleased with the flowers

I Law
19th February, 2011
Prompt service and delivery of order

Mr michaela chawner
17th February, 2011
thank you so much for the flowers you done there are really lovley

I Law
12th November, 2010

Ms Lela Browne
28th September, 2010
I heard from the recepient that the flowers are beautiful, and the flowers are still fresh days later. My friend was very happy to receive such a beautiful arrangement. Thanks to Arabesque Florist that I was able to send a lovely gift that has been a joy to a sick friend.

Mrs June Loft
22nd September, 2010
very pleased with flowers.thank you.

Sarah
4th November, 2009
As another shop owner I placed an order with this shop with very little information and they were able to not only sort out and get the correct info but they also delivered a beautiful bouquet.. Thank you soooo much :o)

Mrs helen tutt
4th December, 2007